In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are Kyte Consultants Ltd. Our address is 170, Pater House, Psaila Street, Birkirkara, BKR 9077, MALTA – Europe. You can contact us by post at the above address, by email at [email protected] or by telephone on +356 2759 5000.
We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.
What personal data do we collect?
When you purchase services from us online, we ask you for your name, address, company name, contact telephone number, email address and payment information. We do not use any cookies on our website.
When you visit our kyte.global websites, within the web server access logs we collect your IP address, page visited or requested, date and time, browser and operating system version. We collect this information without making a direct reference to the visitor unless this is in included within the url of page requested.
Why do we collect this information?
We will use your information to confirm your service request, process your order and to provide you with the required service. We will also send you a receipt via email and we may use your telephone number to contact you regarding your account.
We require this information in order to process your payment, deliver your service and fulfill our contract with you.
Our website access logs are only collected for tracking visits to our site for statistical and performance optimisation purposes and to assist should any visitor, including you, not be able to access websites.
What do we do with your information?
Your personal information is stored in our online processing system and company information systems which are based within the European Union. We do not share your information within our group/sister companies that are based outside of the European Union.
Your payment information to process online payments are processed by a third-party payment gateway (the “Processor”) with whom we have a contractual relationship which includes data protection measures. Payment information transmission is protected by Secure Socket Layer encryption (“SSL”).
We do follow industry standard practices in order to secure your personal data as best as we can. Should we identify a breach which might put your data at risk, we will inform you either via a public message or by direct communication.
We do not use the information you provide to make any automated decisions that might affect you.
How long do we keep your information for?
Unless you create an account with us, we keep your order information for up to 10 years after purchase due to statutory tax and company record keeping obligations. Your personal information associated with the order will then be removed.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
You can also ask us to give you a copy of the information and to stop using your information for a period of time if you believe we are not doing so lawfully.
To submit a request by email, post or telephone, please use the contact information provided above.
Your right to seek redress
If you have a concern about our use of your information, you can contact your local data protection regulator, if you have one. A list of European data protection regulators can be found here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm
We last updated this privacy notice on the 16th January 2019.